Livio Healthy Living, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information concerning the Livio mobile application (“App”) and related services.

1. Information We Collect

Personal Information: When you create an account, subscribe to our services, or purchase coaching services through the App, we may collect personal information, including your name, email address, payment information, and any other details necessary for providing our services.

Health and Fitness Data: To personalize your experience, we may collect health-related information you provide, such as weight, dietary habits, fitness goals, sleep patterns, and other health metrics.

Usage Data: We collect information on how you use the App, including your device type, operating system, IP address, and interaction data (e.g., app features accessed).

Analytics Data: We use Google Analytics to collect information about your use of the App to help us understand usage patterns and improve our services. This may include data such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

• Provide and improve our services, including personalized health and fitness guidance.
• Process payments for subscriptions and coaching services.
• Communicate with you about your account, updates, and promotional offers (with your consent).
• Analyze usage trends to enhance user experience and App functionality.

3. Sharing of Information

We do not sell your personal information to third parties. We may share your information with:

• Service Providers:: To process payments, provide certain features within the App, and analyze usage data through third-party services such as Google Analytics.
• Legal Authorities:: If required by law or in response to a valid legal request.

4. Data Transfers

If you are located in the European Union (EU), your data may be transferred outside the EU, including to servers in the United States. We take measures to ensure your personal information is protected and processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to request access to, deletion of, or the sharing of details of your personal information collected by us.

If you are a resident of the EU, you have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to object to the processing of your data and to data portability.

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

The App may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any websites you visit.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your App experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and on our website, with an updated effective date. Your continued use of the App after changes are made constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].