Livio Healthy Living, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information concerning the Livio mobile application (“App”) and related services.

1. Information We Collect

Personal Information: When you create an account, subscribe to our services, or purchase coaching services through the App or our Website, we may collect personal information, including your name, email address, payment information, and any other details necessary for providing our services.

Health and Fitness Data: To personalize your experience, we may collect health-related information you provide, such as weight, dietary habits, fitness goals, sleep patterns, and other health metrics.

Apple HealthKit

When you connect and share information with HealthKit:

• Your data can be shared with Livio.
• Apple’s Terms and Conditions and Privacy Policy govern the shared information.
• You control what data is shared.

Google Health Connect

When you connect and share information with Health Connect:

• Your data can be shared with Livio.
• Health Connect Permissions Policy applies to the shared information.
• Limited Use requirements are followed.
• Data is encrypted.
• You control what data is shared.

Google Health Connect Permissions

• Activity recognition –
  Our app uses the ACTIVITY_RECOGNITION permission to access user activity data, such as steps, distance, and calories burned. This data is essential for accurate tracking and progress updates toward user-defined fitness goals.
• Active calories –
  Our app uses the READ_ACTIVE_CALORIES_BURNED permission to read active calories burned from Health Connect. This allows users to track their calorie expenditure and progress to the calories burned goal effectively.
• Distance – Our app uses the READ_DISTANCE permission to access distance data from Health Connect, enabling users to achieve distance-related goals.
• Exercise – The READ_EXERCISE permission allows the app to retrieve exercise session details, helping users reach exercise goals.
• Steps – This permission allows users to access step count data from Health Connect, which helps them track their step goals.
• Basal metabolic rate – The READ_BASAL_METABOLIC_RATE permission is used to access BMR data, which helps calculate total calorie requirements and supports weight management goals.
• Height – This permission allows the app to read user height data, ensuring accurate calculations for metrics like calorie expenditure.
• Weight – The READ_WEIGHT permission tracks user weight data, supporting weight management and related fitness goals.
• Total calories burned – Our app uses this permission to access total calorie expenditure, helping users monitor energy output and meet calorie-related goals.
• Hydration – This permission tracks hydration levels, allowing users to monitor their fluid intake for hydration goals.
• Nutrition – The READ_NUTRITION permission allows the app to access nutrition data such as fat, protein, carbohydrates, and calories to help users track and meet dietary goals.
• Sleep – Our app uses the READ_SLEEP permission to access sleep duration, enabling users to track sleep goals.

Usage Data

We collect information on how you use the App, including your device type, operating system, IP address, and interaction data (e.g., app features accessed).

Analytics Data

We use Google Analytics to collect information about your App and Website use to help us understand usage patterns and improve our services. This may include data such as your IP address, browser type, and pages visited.

Facial Blood Flow Information

When this optional service is used, your device will capture images and video through your mobile device cameras to extract and analyze facial blood flow and facial features.

An encrypted dataset containing relevant facial blood flow data, excluding picture or video images, is transmitted to DeepFX for further processing. This data is used to give wellness measurement results in compliance with applicable privacy regulations, such as HIPAA and GDPR.

2. How We Use Your Information

We use your information to:

• Provide and improve our services, including personalized health and fitness guidance.
• Process payments for subscriptions and coaching services.
• Communicate with you about your account, updates, and promotional offers (with your consent).
• Analyze usage trends to enhance user experience and App functionality.

3. Sharing of Information

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: To process payments, provide certain features within the App, and analyze usage data through third-party services such as Google Analytics.
• Legal Authorities: If required by law or in response to a valid legal request.

4. Aggregated and De-Identified Information

We may disclose aggregated and de-identified data that does not contain Personal Information to select third parties, such as contractors, businesses or funding partners, and marketing companies.

5. Data Transfers

If you are located in the European Union (EU), your data may be transferred outside the EU, including to servers in the United States. We take measures to ensure your personal information is protected and processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

7. Your Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to request access to, deletion of, or the sharing of details of your personal information collected by us.

If you are a resident of the EU, you have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to object to the processing of your data and to data portability.

To exercise these rights, please contact us at [email protected].

8. Third-Party Links

The App may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any websites you visit.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your App experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and on our website, with an updated effective date. Your continued use of the App after changes are made constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].